A knowledge base for AI agents, every answer sourced from your documents. } subtitle="Upload your documents once. Every agent you allow finds the right passage, matches the exact reference and quotes its source in each result. Retrieval-augmented generation (RAG) is built into the Platform." primaryCta={{ label: "Plan your first use case with us", dialog: "contact" }} secondaryCta={{ label: "Read the Libraries guide", href: "https://duale.ai/en/docs/libraries.md" }} />

Ask what your contracts say about termination, and the agent finds the clause even when the contract uses other words. The agent finds invoice 4471, a part reference or a client's name, even when capitals or accents differ. Your team checks each answer before using it. The result quotes the passage it relies on and names its document and page. Your teams share one set of documents without translating it. A question in French finds the answer in a policy written in English, and the reverse.

```mermaid flowchart LR accTitle: Libraries shared across teams accDescr { Separate Libraries hold company policies, approved security answers and the contract playbook. The bid team's agent is granted the company policies and the security answers. The legal team's agent is granted the company policies and the contract playbook. } Answers["Library
Approved security
answers"] Policies["Library
Company policies"] Playbook["Library
Contract playbook"] Bid["Bid team's agent"] Legal["Legal team's agent"] Answers & Policies --> Bid Policies & Playbook --> Legal ``` One Library can serve several teams. The bid team and legal both use the company policies, while the contract playbook stays with legal. The team that owns the documents keeps them current in the Dashboard. Every file is checked for malware before an agent can read it. [See how Library access works](https://duale.ai/en/docs/libraries/access.md), and give each agent [its own identity](https://duale.ai/en/product/identity-and-access.md).

**Illustrative example.** A member of your purchasing team hands over a €60,000 IT services order for cost center CC-4410. They ask what your procurement policy requires before the order is placed. The agent returns: | Check | What the policy requires | Quoted passage | Source | | ---------------- | -------------------------------------------------- | --------------------------------------------------------------------------------------------- | ------------------------------- | | Competing quotes | Three written quotes | "Any purchase above €50,000 excluding VAT requires at least three written quotes." | Procurement policy, page 7 | | Approval | The purchasing director, before the order | "Purchases above €50,000 are approved by the Purchasing Director before the order is placed." | Procurement policy, page 8 | | Budget owner | The IT operations manager, for cost center CC-4410 | "CC-4410 · IT operations · Budget owner: IT Operations Manager" | Delegation of authority, page 2 | Your colleague checks each requirement against the policy before placing the order.

Get RFPs and security questionnaires filled in from the approved answers and policies in your Library, each answer with its source passage. Questions your Library does not cover are flagged for an expert. Get each contract in your portfolio checked against the contract playbook in your Library. Each deviation comes back with the clause quoted and a fallback in your own wording, for your lawyers to decide.

A standard Task costs €0.10 and a fast Task €0.20, excluding VAT. [See pricing](https://duale.ai/en/product/pricing.md) Use the managed service, hosted in the European Union, or run the Platform in your own infrastructure. All stored data is encrypted, from Library files to database backups. Duale AI does not reuse your content to train a model. [See subprocessors](https://duale.ai/en/legal/subprocessors.md)

## Libraries questions ### Can an agent use our documents and our business systems together Yes. In the same Task, an agent searches your Libraries and uses the Tools you connected, such as your CRM. [See how Tools connect your systems](https://duale.ai/en/product/tools.md). ### Which kinds of files can our agents read and quote Documents, spreadsheets, presentations, images, email and code, including scanned pages and files inside archives. [Read the list of supported files](https://duale.ai/en/docs/libraries/limits.md#what-one-file-can-be). ### Can business teams add documents without developers Yes, and they can check what Duale AI read from each one. [See how legal teams apply a playbook update to every contract](https://duale.ai/en/use-cases/legal.md), then [read the Library access guide](https://duale.ai/en/docs/libraries/access.md). ### Are our Libraries kept apart from other customers Yes. Duale AI keeps each customer's content separate and never shares it with another customer. [See the controls in the Security Trust Center](https://duale.ai/en/product/security.md). ### What happens to our documents if we leave Duale AI Duale AI deletes them after a 30-day export period that starts when your contract ends. [Read data portability and export in the terms of use](https://duale.ai/en/legal/cgu.md#data-portability-and-export). ## Related content - [Libraries: document retrieval, access, and corpus design](https://duale.ai/en/docs/libraries.md) - [Library search: tools, processing, and results](https://duale.ai/en/docs/libraries/what-agents-can-do.md) - [AI agent use cases: what each team hands over](https://duale.ai/en/use-cases.md) - [IT and security: alerts classified with evidence](https://duale.ai/en/use-cases/it-and-security.md) - [Manage Libraries: create, upload, and verify ingestion](https://duale.ai/en/docs/sdk/manage-libraries.md) - [Sales: bids and briefs sourced before the deadline](https://duale.ai/en/use-cases/sales.md) --- ## Sitemap See the full [Markdown sitemap](https://duale.ai/sitemap.md) for all pages.